About the project

TRIPS stands for “TRansport Innovation for disabled People needs Satisfaction”. The project aims at making public transport more accessible for persons with disabilities, elderly voyagers and really everyone.

Why is this important? 

Today, eighty million European citizens face long-term physical, mental, intellectual or sensory impairment. The goal of TRIPS is to design, describe and demonstrate practical steps to empower people with mobility challenges to play a central role in the design of inclusive digital mobility solutions. 

The consortium brings together pan- European networks of users (ENIL), transport organisations (UITP), assistive technology experts (AAATE) and municipalities to engage in open innovation on mobility. They are supported by design methodology experts (TUE), systems integration experts (TB) and privacy experts (TRI). 

Building on this expertise, TRIPS will deliver and deploy a Co-design- for-All methodology (WP5) in 7 pilot cities – Lisbon, Zagreb, Bologna, Cagliari, Brussels, Sofia, Stockholm (WP6). 

TRIPS will conduct research on needs and attitudes towards future mobility solutions (WP2); review the state-of-the-art on accessibility, mobility and related digital and assistive technologies and policies (WP3) and devise an index to measure mobility. 

We will bring together users and transport experts to discuss institutional barriers to adoption, agree innovation priorities and policy changes (WP4) and co- develop an innovation roadmap and research priorities (WP7). 

The consortium utilises its international reach to validate outcomes with a wider range of vulnerable-to-exclusion users to ensure that outcomes are relevant to the wider population and transport ecosystem. To achieve this, we reach out to senior citizens and migrant organisations, transport operators, municipalities, assistive technology providers as well as academics and students in design, transport management, and public administration. 

In addition, the project will support (a) regional authorities and businesses in designing digital transport solutions that cater for individual needs and (b) support policy-makers in designing appropriate regulatory frameworks and social and educational strategies. 

Key figures

Pilot Cities

The EU TRIPS Project Media Kit contains ready-to-use elements for print and digital use in media coverage about the project and contact details for easy connection and outreach:

  • Logo set — logo of the project for web and print applications
  • Project description — a text description of the project
  • Fact sheet — key data about the project
  • Key figures – a description of the project in numbers 
  • Project outcomes – key deliverables
  • Contacts — how to get in touch and how to get involved


Scheme of the Project management and quality assurance

The overall work in TRIPS is organised into seven work packages. 

Project management activities have been concentrated in work package (WP) 1, which will run throughout the entire duration of the project. Dissemination, communication, and exploitation activities are orgnised in work package 8 . WP1 and WP8 will run in parallel and interact with the technical and demonstration phases at every stage of the project. 

WP1 provides the overall support for both management and administration of the entire project and for all partners-members of the TRIPS consortium, following the set of project management principles as contained in the Project Management Handbook. The overall objective of this WP is the implementation of a sound project and financial management plan including, reporting to the European Commission (EC), ensuring delivery of TRIPS results on time and within budget, and maintaining a high level of quality of the deliverables.

The key objective of WP2 is to set up the initial user community for conducting exploratory qualitative research and working groups for conducting quantitative research with the view to understand users’ divergent needs with respect to mobility and their attitudes towards future mobility solutions. A Mixed-Methods-Approach based on the combination of qualitative and quantitative methods will be applied to study the user needs. The findings of WP2 will be used as the baseline for assessing the accessibility of future mobility solutions in WP3 and inform the evaluation and prioritisation in WP4.

WP3 will review future mobility possibilities in relation to assistive and ICT technology trends relating to mobility, in order to identify gaps with the view to explore synergistic solutions across the three fields in WP4. The main objective of the work package is to achieve an understanding of the framework conditions, under which existing and future innovative service models in mobility are practiced. This will take the form of 3 desktop research tasks into the trends in the following areas: Mobility Services, Digital Technology and Policy, Accessibility standards and Assistive Technologies.

The objective of WP4 is to generate a prioritised list of mobility challenges to drive innovation opportunities embraced both by user and institutional actors and, at the same time, to develop an accessibility metrics methodology with particular reference to vulnerable users, in order to assess the mobility divide between different user categories. We will build on WP3’s review of future mobility, assistive and ICT technology trends relating to mobility, in order to take the next steps and identify gaps and explore synergistic solutions across the three fields. Based on the WP3 groundwork, WP4 will also assess the functional, contextual and institutional barriers across domains for satisfying those needs.

The main deliverable of WP5 is a tested and validated co-design-for-all methodology that can be adapted to engage disabled people in open innovation in any sector to tackle a broad range of design challenges. All the methodological work of the project is encapsulated in WP5 which will start on M1 and run throughout the duration of the project. It lends its methods from and derives inputs from the UX research undertaken in WP2 and drives the user-centric approach for the Pilot case studies (WP6) and for engagement (WP8).

WP6 serves two purposes. On the one hand, it applies the developed co-design-for-all methodology in practice with local users and transport ecosystem in context. By doing so it provides the opportunity to test and validate it and elicit lessons learned from this practical application. It will also apply the accessibility metrics methodology developed in WP4 in order to outline the ex-ante and ex-post mobility divide values for each pilot case. On the other hand, the resulting mobility solutions (designs and demonstrators), along with an associated business case for their full-scale deployment become an asset of the local transport ecosystems and an example to imitate and learn from for other cities and regions. Lessons learned and outcomes, as well as policy, institutional and other challenges encountered will also inform the comprehensive roadmap (incl. policy and industry recommendations) in WP7.

WP7 integrates the outcomes of WP2-WP6 to form industry and policy recommendations to ensure the inclusive design of future mobility systems. To do so it builds on the UX research undertaken in WP2 that outlines user mobility needs, as well as their attitudes towards future mobility solutions, and related ICT and assistive technologies identified (WP3) and anticipated gaps. WP4 tries to break down disciplinary silos and engage users and experts in exploring innovation ideas across mobility, ICT and assistive technologies and their potential to address some of the identified gaps and result in a number of Design Concepts evaluated for their feasibility from an institutional point of view and user desirability to create a prioritise list of potential innovation briefs; some of which were tested in WP6. Lessons learned and outcomes, policy, institutional and other challenges encountered, will also inform the comprehensive roadmap in WP7 including policy and industry recommendations.

WP8 aims at systematically connecting the project with project external stakeholders thus creating a community of potentially interested change makers and critical mass. The purpose of seeking this dialogue with them is to raise interest in the project and its expected outcomes, to collect early feedback and use that as valuable input for improving the results the consortium wishes to obtain and, last but not least, to inform the exploitation strategy. In order to reach these aims the consortium under this WP will develop a dissemination strategy and implement dissemination activities with feedback loops and design an exploitation strategy based on the input of possible users of the project outcomes.